(365) DAY RETURNS

We want to ensure that you are completely satisfied with your purchase. If you plan on returning your item(s) to 8TENParts.com, you must do so within 365 days of the purchase date. All returned items should be in new condition (must be new, unused, not damaged, and include all original manufacturer packaging). Please note that shipping costs are not refundable.

- If the item(s) are worn, damaged or used, you may be responsible for a 20% re-stocking fee or your return request may be denied.

To Initiate a Return Request, email "returns@8tenparts.com"


Subject: 8TEN Parts Return "Order #"
- Full Name
- Email address
- Reason For Returning
- Any Helpful Images

It's important that we make this process as simple as possible. First start by sending us an email with the details above (takes no more than 2-3 minutes) and provide us with a few images. Once the request is sent to us, our customer service team will look over the details and evaluate the inquiry associated with your account. A representative may reach out for more information if needed to help with the return process.

- If your return request is denied, a customer support representative will respond via email with an explanation.

- If your return request is approved, the return instructions will be emailed to you.

RETURN ADDRESS

8TEN Parts Attn: Returns
50410 Patricia St
Chesterfield, MI 48051
United States

OR

8TEN Parts Attn: Returns
49 Front St
New Dundee, ON CA N0B 2E0

REFUNDS
After we receive your returned item(s) and inspect the condition, we will process your refund. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS
The following products cannot be returned;

Electrical Items
- An electrical item includes any part or accessory powered by electricity. It usually consists of an enclosure, a variety of electrical components, and often a power switch. Some examples may include: Batteries, Ignition Switches, Sensors, etc...

Returns will not be accepted after (365) days.


QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Dealers@8TENParts.com